Therapy Bits

work today was good, but very taxing. a client kept phoning the office, over and over.
We had called her, and one of the other volunteers, spend a whole hour on the phone with her. She’s a very needy client. She has complex mental health issues, and thats fine, I mean there is nothing wrong in that, but none of the volunteers are really trained to deal with that sort of thing.
I’m doing my mental health in the community course, so I will be trained in dealing with complex mental health stuff soon, but for now I am winging it.
We had to tell her that we needed to make a lot of other calls, so we couldnt spend a lot of time talking to her after the initial call, which had lasted for an hour.
We felt so bad for her. But she had her daughter coming over. We decided to call her daughter to make sure she was definitely going to visit her, since she’d been quite upset on the phone.
Then I had to call another clients sister, she is the clients contact person to call in an emergency. I had tried to get through to the client, but she wasnt answering her landline or cell phone at all. That is very unusual for her not to answer. Normally she’s always in and she always answers our calls.
I got through to her sister, who said she’d contact the clients son, to make sure she’s ok, my worry was she might have fallen, or be ill, and unable to call someone to let them know. She lives alone, and she is elderly.
I really am hoping she’s ok.
Some days work is really busy. And some days, like today, sometimes its very hectic and it depletes me of energy. I was glad to get home, I am going to relax for the rest of the day now. We have an outing next week, on thursday, we’ll be taking the clients out for afternoon tea. I dont know yet if I am definitely going, but I will if I am able and dont have anything else to do.

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