worked today

I worked today. it was a good shift.
the office was busy. there were 3 of us in. two new girls started recently. they are still learning the ropes.
they’re nice girls. very friendly.
i had one hard call, a client got very angry saying he needed to go to a hospital apt and he had nobody to go with him, we offer a bus to transport people, my supervisor said she wasnt going to offer that to him though. he fell out with his family, argued with them and she said he’s trying to get us to bring him and he needs to just make up with his family since they’re really ggood to him. so she said she isnt going to offer to take him.
when i told him that he should make up with his family he hung up on me. my supervisor said she spoke to his sister yesterday to ask her if he really doesnt have anyone to take him, and she told her what happpened and that they’d fallen out.
it was a tough call to take. i didnt have any background on him either until the call ended. when i was on it my supervisor asked me who i was talking to and what was going on because she heard me struggling with the call.
I am so glad I have her and that she’s in the office mostly when we’re working. she’s a great support as she knows all of the clients very well, better than I know them at least.
i was in work for 3 hours. i was tired at the end of my shift and when she dropped me home i had some dinner and then napped for a while. i’m glad i went in today. i go in again tomorrow afternoon.

4 responses to “worked today”

  1. mythoughts62 Avatar

    An unpleasant situation. I’m glad your supervisor has your back.

    Liked by 1 person

    1. Carol Anne Avatar

      I am too. It certainly helps. Having the support is helpful. Xxx

      Liked by 1 person

  2. eirlysgwenllian Avatar

    Wow that must have been tough. I’m glad your supervisor is so helpful though.

    Like

    1. Carol Anne Avatar

      Yeah. its good that she is. xo

      Like

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