worked today

I worked today. it was a good shift.
the office was busy. there were 3 of us in. two new girls started recently. they are still learning the ropes.
they’re nice girls. very friendly.
i had one hard call, a client got very angry saying he needed to go to a hospital apt and he had nobody to go with him, we offer a bus to transport people, my supervisor said she wasnt going to offer that to him though. he fell out with his family, argued with them and she said he’s trying to get us to bring him and he needs to just make up with his family since they’re really ggood to him. so she said she isnt going to offer to take him.
when i told him that he should make up with his family he hung up on me. my supervisor said she spoke to his sister yesterday to ask her if he really doesnt have anyone to take him, and she told her what happpened and that they’d fallen out.
it was a tough call to take. i didnt have any background on him either until the call ended. when i was on it my supervisor asked me who i was talking to and what was going on because she heard me struggling with the call.
I am so glad I have her and that she’s in the office mostly when we’re working. she’s a great support as she knows all of the clients very well, better than I know them at least.
i was in work for 3 hours. i was tired at the end of my shift and when she dropped me home i had some dinner and then napped for a while. i’m glad i went in today. i go in again tomorrow afternoon.

A work situation has really made an impact on me

So last week, I went with my supervisor to a womans house, to fix her TV. The lady is 87 years old. She had had no tv for the last 3 years, since digital tv was brought in for our local channels. She has no family, and so basically she’s been in the house on her own every day, for the last 3 years, looking at the four walls.

My supervisor warned me that the house was in a bad way. And the lady in question had severe hygiene problems, she wouldnt let anyone in to wash her, and she doesnt wash herself. So she smelled really badly and so did the house. It made me feel so sad for her.

Imagine at 87 years old to live like this? It really got to me to see someone in that state. My supervisor and I knocked on her door, and at first she wouldnt open the door to us, but then eventually when my supervisor told her it was us, she did open it.

My supervisor told her I was blind and one of the volunteers, and she was very friendly to me, I didnt know her, as she gets a call in the morning and I usually dont work mornings so I’ve never spoken to her before.

This whole situation has really really impacted me deeply. For the whole week I’ve thought about it and about her. I cant put her out of my mind. I just feel incredibly sad for this poor lady.

My supervisor had her whole house deep cleaned a few months ago, but now its right back to being filthy again, and there is even faeces everywhere, we dont know what she’s doing to have it be like this, but obviously whatever she’s doing or trying to do to clean herself isnt working.

We did fix her tv, and then we left, but I was sad to have to leave her in such a state, but there really was nothing more we could do. Her home help was going to come in later on in the afternoon, and my supervisor did say she’d try to have her house deep cleaned again as soon as she could arrange for someone to go in and do it.

Its a desperately sad situation though! Makes me grateful for what I have and who I have around me.


busy work shift

just got home from work. it was a busy afternoon. before i got to the office, my supervisor asked me to go to a ladys house and fix her tv. so we did that. the lady in question had a bad hygiene problem. the house smelled really bad. my supervisor said she wont let anyone help her to clean herself up. so she smells really bad too. it was hard to sit there while my supervisor tried to fix her tv. the smell was over powering. but i did it. and we did fix her tv. after we did that we had to go to a lauderette an dhand in someones bag of laundry, the client in question whose laundry it was was in the hospital. so after we did that we finally got to the office. it was 2:40 by the time we actually got to the office. i had a long list of calls to make, but i got through them all. mostly all of my clients were ok today. one lady did say her knees were hurting real bad, another lady said she feels she’s going downhill, it was sad to hear her say that, this lady is 92 years old. a lovely sweet lady she is. it was nice to get to talk to them all. i had my regular list today, the ones i am used to calling, the ones i know really well. my supervisor is going to be out of the office now for a few days, she told me to email her in the morning and she’ll send me on my list for friday. i’d better not forget to do that. there were two new staff today too, they are going to be making calls, it was an overall great shift. i am exhausted now. i came home, and cooked, and now I am just messing around online. I am going to turn on the tv soon and watch something. then I might read later on this evening.

Work calls

Well my supervisor just texted me. Apparently they’re short staffed for tomorrow in friendly call, so she asked me if I can come in for the afternoon.
I was able to do it for her. I’m not doing anything in the afternoon. So I guess now I am going into work.
Its good because it will give me something to focus on and take my mind off of my mood instability for a few hours.
I told her I need to take Friday off, since I have my cousins wedding next weekend, and on friday I need to get my nails and waxing and tan done.
She said that that was fine, not a problem. I’ll do tomorrow afternoon, and tuesday afternoon.


I am at Work!

I am at work now. I got here at around 1:30. I didnt work last friday so its my first day back I havent worked in about a week. I am enjoying my shift. The office is busy though!
My supervisor is back from her holidays! But my other colleague is gone on her holidays now. I think I am going to have a busy shift. I enjoy being busy. I hope all of my clients are well today. I hope nobodys ill or upset or anything. I am kinda fragile today so I dont think I can deal with too many crises.
I better get back to work now. Catch yall later!


Work went well today!

had a great shift at friendly call this afternoon! went in around 1:30 or so. another volunteer had done some of my calls for me. so i only had half the amount to do that I’d normally do. All of my clients were in good spirits! One lady had just come out of hospital, she had a mini stroke, she’s doing a lot better now, another of them was in hospital, after being shifted in there on Wednesday, she’d been very ill last week and my supervisor had gone to her house and taken her to the doctor. Other than those two though mostly everyone was ok, and doing well. I was happy to hear it. I got to speak with one lady who I hadnt spoken to in a few months. She’s gone into a nursing home now but she still gets a call each day. Today when I phoned her she picked up, usually she doesnt. So I got to see how she was doing which was so nice. It was so nice to touch base and hear her voice. She got a little confused and kept calling me the wrong name, but I just let it go. I knew she was just confused and its part of her illness. There is a girl on placement in the office at the moment for 12 weeks, a student, she’s studying to be a public health nurse, she’s really nice. She asked me today if I’d be willing to be interviewed for her research she’s doing, I said I would help her out if I can. So over all a good day. I got home around 4 PM, ate dinner and now am going to just chill for the rest of this evening.
carol anne