I lost one of my clients today

I had some sad news today. I was working and making my calls, I had a new list of clients to call this week, so I got to one lady, we’ll call her R. I rang R’s number, and her son answered. He told me R passed away yesterday. She’d been very sick for a long time, and she’d been in hospital for about a year, but he said she came home last Tuesday from the hospital. She died peacefully at home. It was a huge shock. R was so lovely. She loved the chat and would always look forward to our call every day. I felt so sad upon hearing the news. I spoke a little to her son and told him what a character she was. I think he felt better talking to me. I told him I’d tell the supervisor and that she’d be in touch. Its going to be a big loss. I felt so sad all day after hearing this news. It really shook me up. Its part of my job, I mean its happened before that clients have passed away, and it never gets any easier to hear it. I hope R is at peace now. I’ve been thinking about her all afternoon, she’s been in my thoughts and I said a prayer for her family and especially her son who I spoke to today. Its just so so hard to lose one of my clients. It made Monday very hard for me.