todays Busy work shift

i worked a lot today. i worked my own shift, doing my own calls, and then my supervisor rang me, one of the other girls who works was ill, and she was short so she asked me if I’d do her calls as well. So instead of calling about 25 people, I called 50 or so. I was wrecked by the end of it. talking to people is so hard, sometimes. most of my clients were ok, but a few were feeling down and depressed. it was tough to hear them so down and upset. I didnt really know many of them, as they were our morning clients, and I dont normally work mornings, but during the pandemic we are just given a list, and we have to work from that list, I knew one or two of them, but it was hard, as when I didnt know them I wasnt sure what I should be talking about with them. I had to take a nap after work finished. I was totally drained. I work again tomorrow but I will only have my own calls to do then, so thats good, its less pressure. I had last week off of work, because of Nitro being unwell, so I felt refreshed going back to work this week. Sometimes its good to have a few days off to rejuvinate.

I lost one of my clients today

I had some sad news today. I was working and making my calls, I had a new list of clients to call this week, so I got to one lady, we’ll call her R. I rang R’s number, and her son answered. He told me R passed away yesterday. She’d been very sick for a long time, and she’d been in hospital for about a year, but he said she came home last Tuesday from the hospital. She died peacefully at home. It was a huge shock. R was so lovely. She loved the chat and would always look forward to our call every day. I felt so sad upon hearing the news. I spoke a little to her son and told him what a character she was. I think he felt better talking to me. I told him I’d tell the supervisor and that she’d be in touch. Its going to be a big loss. I felt so sad all day after hearing this news. It really shook me up. Its part of my job, I mean its happened before that clients have passed away, and it never gets any easier to hear it. I hope R is at peace now. I’ve been thinking about her all afternoon, she’s been in my thoughts and I said a prayer for her family and especially her son who I spoke to today. Its just so so hard to lose one of my clients. It made Monday very hard for me.

Flagging a little

i am so exhausted, i wish i was in bed! i am working though. i will be here for at least another hour. we’re really busy this afternoon.
i’ve got some extra people to call, there are some new clients who i’ve not spoken to before. so far, the ones i’ve spoken to are all ok.
i found out that one of the clients i used to call has died, he died just before christmas. but i’ve had a few weeks off, so i never knew he died. he was a lovely man, very chatty and always enjoyed our call. its always so sad when one of the clients passes away. especially if I know them well which I did know him well.

Early finish

So I finished up early today at work! I was delighted! I went in at 11, because my PA was finished all of my house work. She asked me if I wanted to get a cab with her, she payed for it. I said ok, it saved my supervisor a journey as she’d have had to pick me up.

I only worked for an hour and a half! I had about 25 people to call. I didn’t get a few of them but I got through to most of them.

After I got done one of the girls in the office dropped me to my moms, as my supervisor was gone to one of our clients funerals, the one who died over Christmas.

It was a good shift though. All of the clients were in very good spirits.

She’s down some hours

My sister works as a health care assistant. She works about 20 hours a week. She’s been doing this job for about 2 years now.

Recently one of her long term clients died. The lady had MS. My sister worked for her and her husband, her husband died a year ago from a brain tumour.

So now that this lady died, my sister is down about 6 hours a week, plus also, another one of her clients she goes to on Friday mornings is on holidays for the past two weeks, so she’s down those hours also.

Its coming up to Christmas, she needs money, so she’s hoping to get given a few extra hours but that can only happen if the right shifts come in. She can only work certain hours due to her kids going to school etc etc.

I really feel for her. After her client died last week, she went to the funeral to show her respect. My sister has a really kind heart and this shines through in her work every day.

Afternoon tea with the friendly call clients

Today we are taking the friendly call clients for afternoon tea.

We take the clients out once every 3 months or so.

There will be music, food, chat, and it will be great fun.

I am really looking forward to it and I am looking forward to meeting some of the clients I havent met before.

I am going to get all dressed up for it. First though I have to go to college for the morning, before the fun can begin.

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Paying me compliments

I went back to work today after a few days off. I had been off last friday, and then again on tuesday.
I got my list of clients to call, and the very first lady I called, said something very beautiful to me.
I said hi to her, and asked her how she was.
she said she was ok, and then she said, are you? I reassured her that I was.
Then she said, I thought you’d quit working for friendly call!
I missed you when you werent here last week and I thought you might have given up your job!
As if! I didnt say that to her though.
I just thanked her for the kind compliment that she’d missed me.
Its so nice to know people think of me when I am not there.
She was one of two clients today who said they thought of me last week, as I usually call them on fridays.
What a nice feeling to be thought of! I must be making a difference in their lives, and for that, I am so grateful!
I was delighted to be back at work! I missed not being there!

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