I am so mad right now! I’m absolutely fuming.
I was going home from my parents to my own house. My mom and aunt were both coming with me. So I rang my usual taxi base, and I asked them to send me out a minivan, since I had the dog, a load of bags, and there was the 3 of us as well.
First off, I had a 20 minute wait, which I wasn’t too fussed about, since we were getting a minivan, and I know there aren’t too many of those on the road on a sunday.
Eventually the minivan came. The driver was so rude. He wanted me to put Nitro in the boot of the van, on his own. I told him I didn’t think that was appropriate, that guide dogs aren’t meant to go in the boot, they are meant to either sit in the front with their owner, or else sit in the back on the back seat.
He was like, well, there is no room, I suppose he can sit in the back. But by then Nitro was very nerous and frightened, since he’d been trying to get him into the boot and Nitro was refusing to do what he said.
So I said fuck it, and I told him I’d leave it, that I wouldn’t be taking the taxi after all. By this time, I was close to tears. So then, I went back indoors to moms house and I rang the base, and I complained. The girl was not impressed with the way the driver treated us. She offered to get me another taxi, but I said it was fine, as I’d already called a different company.
So I did eventually get home, and I’m not the better of it. Taxi’s have gone so bad lately, all moaning and complaining about having to take the dog, they either complain about his size, or the hair, or something else. Its actually against the law for them not to take him, so they don’t actually ever refuse directly, but they do make it known that they aren’t happy about him being in their cars.
It really gets to me. I am really upset now because of what happened.