So this morning, while Frances was working with me, a text came in to her phone. It was from a family member of another client that she has 4 hours a week with. He texted to tell her that her client was in hospital. He wanted Frances to go pick her up today as she was being discharged. Frances said she would do it at first, but then I told her that I didn’t think she’d be allowed to pick her up and drop her home. First of all Frances doesn’t drive, so that would mean she’d have to get a taxi to the hospital then wait for her client to be discharged, the family member also wanted Frances to ask about her meds, which isn’t her place to do that. I advised her to phone her boss, but she said she was going to do that anyway. The family member must’ve sent about 10 texts in total, in the end he said that Esther wasn’t being discharged now, because the carers who come in in the evening time couldn’t come tonight, so the hospital wanted to keep her until tomorrow. Frances was very anxious about all of this, she gets anxious easily as she suffers from bad anxiety. I tried to reassure her and told her not to worry, just to call her boss. So when she left my house at 11 AM she phoned her boss. Her boss was adamant that she isn’t allowed to go to the hospital, and she told her to block the family member, and not to answer any of his calls or texts from now on. She said Frances would be paid for today, because she hadn’t gotten 24 hours notice that her client was in the hospital. After talking with her boss Frances called me to fill me in on what happened. She was relieved and happy that she could now get on with her day. I was relieved for her also. I couldn’t believe that guy, he really has some nerve ringing her and texting and asking her to do all that when her job is just to take Esther out for 2 hours on a Tuesday and Thursday. I guess some people don’t care what your job is, they just expect the PA to be a slave.