Got the phone things sorted for mom

i sorted out the phone issue mom was having. i was able to call the phone company, and they were able to go back through her texts and see which number was texting her. so she sent a message to the number with the word stop, and we’re hoping that sorts it out, if not, and if the money is taken again this week, then I’ll go in and block the number from texting her again. its the only other thing i can think of to do to stop this from happening. the person i spoke to in the phone company was really helpful though. i was glad about that. sometimes it can be hit and miss as to whether the representatives are helpful or not.

Author: Carol anne

I am a woman in my mid 30's. I'm blind and I have dissociative identity disorder, I also have complex PTSD. I blog about my life with these disorders. I live in Ireland.

18 thoughts on “Got the phone things sorted for mom”

    1. I spoke too soon. They took her money again this afternoon, so now I’ve showed her how to block the number, so that they cant message her again, I hope it works for her. Its very frustrating xoxo

      Liked by 1 person

      1. I sure hope it works. I’m not really sure how they are taking this money in the first place, can someone do that by sending texts? I don’t really know. I hope this never happens to me…

        Liked by 1 person

      2. Yes they can do it by texting you her phone is prepared that means she has to top is up by putting in credit so when she put the credit in the centre two or three messages each message costing €2.50 so that is how they did it, very scary that people can do that

        Liked by 1 person

  1. What about looking into a new phone all together? If she can afford it that is. Probably the safest bet, because unfortunately once these people or companies have your number they have it and can text her with all sorts of different numbers, but be the same thing. So it could happen again and again. You need to tell your mom to be more cautious in the future, giving out enough private information for someone to actually take money from you is very serious. You should only be sharing such information with your bill people’s. but that’s it. Especially don’t give it out online. If I want a coupon, a discount or anything to save at a store etc they don’t ask for any of my personal information. Unfortunately if the phone company can’t help, you guys will have to do something yourselves as it was personal choice to give out such information online.

    Liked by 1 person

    1. Well we tried blocking the number and hope they don’t try to text her with a different number but I told her that if any text messages coming she should just ignore them and delete them

      Like

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