well i had a good afternoon. volunteering went well. I didnt manage to get hold of all of my clients though. some of them didnt answer their phones. i did talk to a few of them though and we had a nice chat. I am pleased with how the day went. Now I am sitting here with all of my calls done. I have to sit here for the next half hour, since my colleague Trish cant leave the office until 4:45 PM. She is going to drop me home then though. I dont mind having to sit here though, there is plenty of things I can do online for a while until its time to go home. There was one incident with one client today, he was drunk, and he didnt know what day it was or where he was going, he does this a lot, drinks heavily, and gets himself lost and into such a state that he literally cant find his way home. Its awful for him. The first time it happened and I was on the phone to him I was really concerned. But my supervisor told me not to be. So now when it happens I am not too worried. He always gets home in the end. My supervisor has spoken to him on a few occasions, and told him that maybe he shouldnt be drinking so heavily but he never listens. Anyway besides that the afternoon went fine. Everyone else was ok and happy and in a good mood so that was nice.