My volunteer shift on friendly call

I had a good shift today on friendly call. There were 3 of us making the calls. One of the other volunteers might as well have not been there though, she was just chatting to the office staff, and not bothering to actually make calls, and then, when she did make a couple of calls, she only stayed on the phone about 1 minute with each client. Not good at all in my opinion, that is not how we were trained to make calls! When the receptionist challenged her, she said she felt overwhelmed, but really, there is no need to become overwhelmed, if you do the job right!
Anyway, i got on really good. I called about 30 people. Most of whom were in, and so I was able to chat to them. Most of them were doing good, having a pleasant afternoon, most of them had things they were doing or people visiting them for the afternoon etc. Which is what I like to see!
I spent around 2 hours making the calls. Trish who is the receptionist, she picked me up from my moms to bring me to the office today, and she also dropped me home afterwords. Very sweet of her to do that I think!
I’m extremely happy with how the shift went. I love busy afternoons!

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Author: Carol Anne

I am a woman in my mid 30's. I'm blind and I have dissociative identity disorder, I also have complex PTSD. I blog about my life with these disorders. I live in Ireland.

10 thoughts on “My volunteer shift on friendly call”

      1. In that case, someone needs to discreetly let it be known to the right people that she’s not doing her share. I would have a problem if she consistently did nothing helpful–

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  1. I am glad that you like doing this and helping people too. The other one who is not doing her share, like someone else has already mentioned, we can have bad days, but there should be days where if you still feel the same then not come in.
    I know through one time as a volunteer in mental health, where we were they accepted the bad days, but if you were really bad as this person sounds, we were advised not to come in. We had to look after ourselves first. But if she has lots of time off and not able to do it mainly when she is there, if that would have been me, I would seriously be asking myself why I am there and do I really want to do it. Xx

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