Call centre tour

so this morning we went to tour a call centre. it was part of our work experience module. it was a very large call centre. it had over 1000 employees working there. they are a company called RCI. They sell holidays to people. rich people. people who have time shares. the company has employees that speak 12 different languages. there cork office deals with all of europe, the USA and singapore and australia. when we got there we got name badges. then we met a few of the staff and we all went into the bord room. we had drinks and popcorn and chocolates. when the lady handed me my drink i knocked it over and nitro got all wet but he licked up the sugary grape juice off of the floor. he was so funny. we had a talk from the companys director about the company, how it operates, and then we listened to someone taking a call. that was interesting. then we got a tour of the whole company. we met the girl who’d been taking that call we listened to. we met a ton of other staff. we got to listen to someone from hungary take a call in hungarian. that was fascinating. they speak so fast! then we went back to the bord room for another bit to do a Q and A session. the manager and director said he was willing to work with us and help us with interview techniques and cv preparation and he said if we are interested in coming on work experience there to let him know. i am not sure. it does seem like a nice friendly place, great atmosphere, great people working there, very disability friendly too. but i’m not sure if I’d like to work in a call centre. maybe, we’ll see. i enjoyed the tour though.
carol anne

Author: Carol Anne

I am a woman in my mid 30's. I'm blind and I have dissociative identity disorder, I also have complex PTSD. I blog about my life with these disorders. I live in Ireland.

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